Delivery Terms

We deliver our products everywhere in UAE. Shipping will be done by a third-party courier.

Delivery within Dubai & Sharjah will be deliver same day, delivery within Abu Dhabi, Al Ain, Fujairah, Ras Al Khaimha shall be in 1 working days. Dubai & Sharjah Delivery Fees will be a Flat Rate of AED: 50 and Delivery Fees within Abu Dhabi, Al Ain, Fujairah, Ras Al Khaimha will be mentioned on the product page depending on the Emirate and location. Avoid any delivery delay by providing your full address along with your contact details.

Delivery will be made to United Arab Emirates, within the given time period, with the product being delivered directly to the stated recipient. If the recipient is absent a notice will be left (see below for further details according to the nature of the product ordered), or the package will be left at the recipient’s door in a safe place.

The purchaser is informed and accepts that the delivery may not be carried out at a specific time, but Cedric Amani Flower Trading LLC is committed to providing the means necessary and to making every effort to respect the time period requested.

Cedric Amani Flower Trading LLC may in no case be held responsible for a delay in delivery due to a cause beyond its control, and particularly in the event of adverse weather conditions, disaster, strike, an incomplete or unclear recipient or client address and/or telephone number, the absence of the recipient.

7.1 Terms of delivery

  •  Your order will be delivered within a few hours in Dubai & Sharjah.
  • Delivery within half-a-day via our logistic partners for Abu Dhabi, Fujairah, Ajman, Ras Al Khaimah & Al Ain.
  • Delivery overnight via our logistic partners for the rest of UAE: Your order will be delivered the next day for any order placed before 6.00pm Saturday to Thursday. – Your order will be delivered on the Saturday for orders placed from Friday, 5.00pm. – Your order will be delivered on Tuesday for orders placed before 5.00pm on Monday.
  • Should the recipient be absent, the deliverer will either leave a notice in the letterbox or the parcel will be left in a safe place at the door of the recipient.
  • or every order, our server will calculate the earliest delivery date and time. You can, of course, choose a later date, up to 45 days ahead, for most of our bouquets.
7.2 Delivery of your order
 
  • Delivery times are indicated as precisely as possible. Late delivery may not give rise to the payment of damages and interest.
  • In the absence of the recipient, the courier is authorized to deposit the parcel in front of the door.
  • For bouquets, chocolates and fruit delicacies, in the event of the recipient being absent at the time of delivery, the parcel must be collected within 24 hours due to the perishable nature of the product.
  • The buyer may claim the reimbursement of delivery charges, to the exclusion of any other compensation or damages and interest, in the event of a late delivery for the following reasons, if the product has not been delivered for any cause other than that of greater force.
Late delivery: Our delivery partners prioritize essential packages (health, food), which we understand and which could lead, if conditions require, to postpone the chosen delivery date or time slot.

Consequently:

  • an order delivered the same day or the next day: no refund
  • an order delivered two days later: delivery costs reimbursed.

The buyer may claim a total refund of the order if the delay is more than 2 working days.

Finally, if the product has not been delivered, for any reason other than that of greater force, the order may then be cancelled and the price paid will be reimbursed in full to the purchaser, to the exclusion of any other compensation or damages.
 

The following conditions are considered to be cases of force majeure dispensing Cedric Amani Flower Trading LLC of its obligation to deliver; war, riots, fire, strikes, accidents, traffic restrictions and when it is impossible to receive stocks.

Cedric Amani Flower Trading LLC will inform the buyer in good time in the event of any of the above occurring.

In any event, an order can only be delivered on time if the buyer is up to date in their obligations to Cedric Amani Flower Trading LLC.

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